Frequently Asked Questions

What payment methods do you accept?

We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, Google Payand Apple Pay for convenient and secure transactions.

How can I track my order?

Once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

What is your return policy?

We offer a hassle-free return policy within 13 days of delivery. Please ensure the item is in its original condition with tags attached for a full refund. Refer to our Returns & Exchanges page for more details.

Do you offer international shipping?Question text

Yes, we ship internationally to most countries. Shipping costs and delivery times may vary depending on your location. You can find more information on our Shipping page.

How can I contact customer support?

For any inquiries or assistance, please feel free to contact our customer support team via email at "email@kentuckyndurby.com" or through our Contact Us page. We strive to respond to all inquiries within 24 hours.

Can I cancel or modify my order after it has been placed?

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.